Terms & Conditions
LEGAL NOTICE
These terms and conditions (‘Terms and Conditions’) below, shall apply to the purchase of goods from the Jollybox Company Limited (‘Company’, ‘we’, ‘us’ or ‘our’), and access to and use of the Company’s Website. If you do not accept these Terms and Conditions, please DO NOT continue to use the Website.
Please note that http://www.thejollyboxcompany.co.uk (‘Website’)is a website operated and owned by the Company. The Company is registered in England and Wales under registered number 06546272 and has its registered office at 15 Ledmore Road, Charlton Kings, Cheltenham, GL53 8RA.
The Company’s trading address is 15 Ledmore Road, Charlton Kings, Cheltenham, GL53 8RA.
You are deemed to place an order with us by ordering via our online checkout process or telephoning us on 01242 577231. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. Your order will be placed when you click on the confirm order button at the end of the on-line order process. We will send you an order acknowledgement, detailing the products you have ordered.
If you are ordering by telephone, we will either e mail or post to you an order confirmation.
Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email or by post if you have placed the order by telephone.
When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order. If you wish to cancel the order after the goods have been despatched, please refer to the Cancellation and Returns Policy.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
If you require any information regarding your order, please contact Customer Services on 01242 577231 or e mail info@thejollyboxcompany.co.uk.
All of our prices are in pounds sterling and are inclusive of VAT and exclusive of postage and packaging. Postage and packaging charges are set out in our specified pricing structure shown on the ‘delivery’ page of the Website.
We accept the following credit card payment methods; Visa, Visa Debit, Visa Electron, Mastercard, Solo, Maestro and American Express. We also accept cheques made payable to ‘The Jollybox Company Limited’. The payment address is:
The Jollybox Company Limited
15 Ledmore Road
Charlton Kings
Cheltenham
GL53 8RA
The images or photographs on the website that show party bags filled with small toys are an indication only. The item’s features will be described on the product description, but the item we despatch may vary in colour or style from the image or photograph.
We will notify you by e mail or by post when your goods will be despatched to you. If we are unable to fulfil your order, we will contact you by e mail or telephone. The goods will be despatched to the delivery address provided by you during the order process.
We do not accept any liability for delivery delays caused by third parties.
If we do not receive any communication from you regarding any problems with the goods or your order within 14 days you will be deemed to have accepted the goods.
The Company will retain legal ownership of the goods until full payment has been received by us.
Risk in the goods will pass to you upon delivery to the address provided by you during the order process.
If you wish to cancel your order before we have despatched the goods, you can notify us by email to info@thejollyboxcompany.co.uk or in writing to:
The Jollybox Company
15 Ledmore Road
Charlton Kings
Cheltenham
GL53 8RA
We do hope you are happy with your Jollybox Company products. If for any reason you are have changed your mind you should contact www.info@thejollyboxcompany.co.uk or telephone us on 01242 573231 within 7 working days of receipt of the goods. Please return the goods with their original packaging to the address above within 14 days of the receipt of the products.
We will exchange the goods or refund you in full through the payment method used by you when you purchased the goods.
Returned products must be in a good condition. This does not affect your statutory rights.
If the goods are faulty when they are delivered to you, please email us at info@thejollyboxcompany.co.uk or telephone us on 01242 573231 within 14 working days of receipt of the goods. You will be given the option to have the goods replaced with those originally ordered (if available) or to receive a full refund through the payment method used by you when purchased the goods.
If we are unable to supply you with the goods you have ordered within 30 days, we will notify you with an alternative delivery date by e mail, telephone or by post and you will have the right to cancel the order. A full refund will be made through the payment method used by you when you ordered the goods.
The contents of the Website are protected by copyright, database right, trademark and other intellectual property rights (‘IPR’). You acknowledge that all IPR in the Website is owned or is lawfully licensed to the Company.
The copying or incorporation into any other work of part or all of the material available on the Website in any form is strictly prohibited save that you may:
- print or download extracts of the material on the Website for your personal use; or
- copy the material on the Website for the purpose of sending to individual third parties for their personal information, provided that you acknowledge the Company as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
Subject to the conditions set out above, any assignment, sub-license or any transfer of your rights under these Terms and Conditions is strictly prohibited.
If you breach any of the provisions in these Terms and Conditions, your authorisation to access or use the Website automatically terminates, and any information downloaded or printed from the Website shall be deemed to be in violation of these Terms and Conditions and must be immediately destroyed.
While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time or for any period.
Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.
Where you sign up as a member of the Website, you agree that:
- any details which you provide shall be correct and accurate;
- you will keep the passwords and usernames secret and not disclose to another third party;
- your username and password may be only used by you and you shall not permit multiple users to use your username and password; and
- if your username and/or password is compromised, you undertake to inform the Company as soon as it is reasonably practicable so that the Company may take the appropriate security measures.
The Company makes no representations whatsoever about any other website which you may access through the Website. When you access a website which does not belong to the Company, please understand that it is independent from the Company, and that the Company has no control over the contents of that website.
In addition, a link to a non-Company website does not mean that the Company endorses or accepts any responsibility for the content, or the use, of such website or the products and/or services offered on such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojans and other items of a destructive nature.
You must not create a link to the Website or frame the Website on any other websites without the Company’s prior written consent. If you desire to create a link to the Website, please contact info@thejollyboxcompany.co.uk.
11.1 The Company does not exclude liability in the case of death or personal injury caused by the Company's negligence or for fraud.
11.2 Subject only to paragraphs 11.1 and 11.3, to the fullest extent permitted by law, the Company's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these Terms and Conditions shall be limited to:
11.2.1 in respect of matters for which the Company does not carry insurance, the price of the Products; and
11.2.2 in respect of matters for which the Company carries insurance, the insured value.
11.3 Subject only to paragraph 11.1, to the fullest extent permitted by law, the Company shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of enjoyment, mental distress and suffering or satisfaction or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with these Conditions or Contracts.
11.4 The provisions of this paragraph 11 shall survive the termination of these Terms and Conditions and/or Contracts howsoever caused.
11.5 The exclusions and limitations of liability set out in this paragraph 11 shall be considered severally. The invalidity or unenforceability of any one of these sub-paragraphs shall not affect the validity or enforceability of any other part of this paragraph 11.
11.6 The materials displayed on or downloaded from the Website are provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, the Company and/or third parties connected to the Company hereby expressly exclude (1) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and/or (2) any liability for any direct, indirect or consequential loss or damage incurred by you in connection with the use and/or inability to use the Website, any websites linked to the Website and/or any materials posted on it, including, without limitation any liability for (i) loss of income or revenue; (ii) loss of business; (iii) loss of profits or contracts; (iv) loss of anticipated savings; (v) loss of data; (vi) loss of goodwill: (vii) wasted management or office time; and (viii) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
The Company will process information about you in accordance with its privacy policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.
You must not misuse the Website site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. The Company may at its discretion report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Without prejudice to the generality of Clause 11 above, the Company will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.
You recognise the global nature of the Website and thus, agree to comply with all applicable local laws in your jurisdiction when using the Website. In particular, you agree to comply with all relevant laws regarding transmission of technical data sent out from your jurisdiction and the European Union.
Information the Company publishes on the Website may contain references or cross-references to the Company’s services and/or products offered that are not announced or available in your country. Such references do not imply that the Company intends to announce such services and/or products in your country. You are advised to consult the Company for information regarding the services and/or products which may be available to you.
The Company does not warrant that the materials on the Website are suitable for use outside the United Kingdom. As such, accessing such materials where the material on the Website is unlawful or illegal is strictly prohibited. In the event you choose to access the Website from locations outside the United Kingdom, you are solely responsible for your actions.
You agree that these Terms and Conditions and the Privacy Policy constitute the entire and exclusive agreement concerning your use of the Website and/or purchase of any goods from the Company.
Only the parties to these Terms and Conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
You agree that these Terms and Conditions shall be exclusively governed in accordance with the laws of and the courts in England and Wales.
If you have any concerns about material which appears on the Website, please email us at info@thejollyboxcompany.co.uk.
Thank you for visiting the Website.